MARKET HEALTH FREQUENTLY ASKED QUESTIONS
The Referral ID on my web site does not match my affiliate account. What do I do?
Chances are, you found us through one of our affiliates. When you clicked on the affiliates link, Market Health placed a cookie on your computer so the affiliate that referred you would get credit for the sale or sign up. When you signed up as an affiliate and started marketing your own links, chances are, this cookie is still on your computer and their code is showing up on your website instead of yours. If the referral ID on your website does not match your affiliate account, you need to clear your cookies and cach on some browsers such as Firefox. You currently have a cookie on your computer from another affiliate and this is why you are not seeing your referral ID. If you see 680256, this is an ID that was placed when you visited one of our sites with no affiliate ID.
I looked at the price of the product and my payout doesn't add up to 50%. What gives?
Market Health sends out discount newsletter offers to your current customers. You will see these orders come into your stats as "Newsletter". These newsletter offers almost always come with a discount coupon. We also give a 10% discount coupon to customers that abandon the shopping cart system in an attempt to recover the sale. As always, you will still be making 50% of the sale, whatever the price is on checkout.
How do I become a Super Affiliate and make 60% per sale?
If you are doing more than 20 sales a day, contact our sales department at info @ markethealth.com and one of our representatives will review your account and increase your payout's.
Do your web sites have cookies?
Yes. All of our web sites collect cookies from your referred customers computer. If a customer decides to leave the web site and come back one month from now to buy you still get the credit! Each cookie is good for 30 Days.
Will I get credit if a customer orders by Phone, Mail, Fax, Check?
Yes. All of our order options will follow with your affiliate code including phone orders with a reference code so you get credit for all payment options your customer decides to use.
Do I get credit for re-orders? How much?
Yes. When a sale comes in with your affiliate code and the customer comes back to re-order, you will get full credit for the sale. Re-Orders are paid the same commission as an initial sale...50%. All auto recurring customers are paid on the initial sale only due to the high number of charge backs and returns on this type of customer.
Do you allow affiliates to market house offers on EBay or Amazon?
No. We have two authorized dealers for each of these auction sites and do not allow affiliates to compete or liquidate our products on these sites. We have this policy to ensure the integrity of our product lines.
What Countries do you ship to?
Due to customs regulations and/or fraud prevention we have applied the following rules to our shopping cart.
COUNTRY PRODUCT RESTRICTION AUSTRALIA Hoodia Balance
Hoodia Gordonii Plus
NO SELL CANADA Hoodia Balance
Hoodia Gordonii Plus
NO SELL JAPAN *** All Products *** QTY LIMIT - 2 NORWAY Breast Enlargement Pills
Hoodia Gordonii Plus
NO SELL BOSNIA AND HERZEGOVINA *** All Products *** NO SELL BOTSWANA *** All Products *** NO SELL CAMBODIA *** All Products *** NO SELL CAMEROON *** All Products *** NO SELL CENTRAL AFRICAN REPUBLIC *** All Products *** NO SELL ESTONIA *** All Products *** NO SELL ETHIOPIA *** All Products *** NO SELL GAMBIA *** All Products *** NO SELL GHANA *** All Products *** NO SELL GUYANA *** All Products *** NO SELL HAITI *** All Products *** NO SELL MACEDONIA *** All Products *** NO SELL MEXICO *** All Products *** NO SELL NAMIBIA *** All Products *** NO SELL NIGER *** All Products *** NO SELL NIGERIA *** All Products *** NO SELL RWANDA *** All Products *** NO SELL SWAZILAND *** All Products *** NO SELL ZAMBIA *** All Products *** NO SELL ZIMBABWE *** All Products *** NO SELL
Can I use email as a marketing medium?
If you have a company or personal double opt in list and are interested in sending one of our offers, please fill out our Email Marketing Request Form (located here). We will review the information and get back to you as soon as possible. Any Market Health affiliate using email as a marketing tool without our approval will have their account closed IMMEDIATELY & INDEFINITELY.
I see a link for Healthbuy.com and MarketHealth.com on the bottom of the website I am promoting. Am I getting credit?
Yes. Your affiliate ID is being tracked by our hidden affiliate link technology and you are getting the credit for all sales and sign ups.
How much does it cost to become a Market Health Partner?
Market Health offers its Partners open enrollment, so it is absolutely FREE for you to sign up and begin generating revenue for your site.
Who can become a Market Health Partner?
Anyone over 18 years of age is welcome as a Market Health Partner. Please read the terms and conditions for more information.
What can I promote as a Market Health Partner?
As a Market Health Partner, you can promote all of our popular herbal web sites. Watch the money roll in as our high-conversion sites bring in sales faster than you can imagine.
What if I have more than one site?
You can place Market Health's links and/or banners on as many of your pages as you wish. It's up to you!
What are my responsibilities as a Market Health Partner?
Your primary responsibility is to keep in touch! You should also be sure to read and adhere to the Market Health terms. Check your email often, and check the Market Health News Archive for program updates, announcements, and the latest ads and tools for your site. Let us help you make money!
Is Market Health open to international webmasters?
Yes, Market Health accepts Partners from many countries outside the U.S. However, there are some countries that we currently are unable to accommodate. Please see the terms and conditions (Section 1.3) for the full list of countries.
Also, please note that commission checks are always paid in U.S. dollars.
How does Market Health work?
Market Health is a webmaster service that pays you for promoting the best online sites via your own web site. Market Health is a transaction-based performance commerce affiliate program; you as a webmaster earn commissions based on transactions that are initiated by visitors who move through the ads, banners, or links on your site. Transactions include purchase of any item from Market Health's product line.
Do I get credit for the sales that come through the newsletter sign up form on my site?
Yes. We track your affiliate ID along with the newsletter sign up and you will receive credit for the sales for the life of the customer.
Why do I have to enter my Social Security or Tax ID # to sign up?
You are required to enter a Federal Tax ID or Social Security Number upon registration. Market Health Partners Program will register a 1099 for all U.S. domestic entities or a 1042-s for all foreign entities to whom we issue combined yearly payments of $600.00 or more.
How do I change my account information?
You can make changes to your Market Health account by logging in to your Stats page via the Market Health page and then clicking the "Change Account Information" button.
If you need to change the Social Security Number, Tax ID, or check payable name on your account, due to IRS regulations, you must sign up for a new account.
What if I forget my password?
Please contact our Support Team. Include your full name and Partner ID, and we will send the necessary information to the email address listed on your account. If you've forgotten your Partner ID, please include your address and zip code as they appear in your account information.
How much will I be paid?
You will be paid the specified CPA on the offer page for each sale placed with your referral code or branded store. Plus, you earn 5% of all commissions earned by any webmaster accounts you refer as a Market Health Partner. Please refer to our terms and conditions for the full details of the Market Health Partner Payout.
How and when will I be paid?
Get paid for your hard work right now. Commission Checks are sent twice a month on the 1st and 16th with a $20 minimum. The House offer sales you generate from the 1st - 15th get paid on the 1st of the following month. The sales you generate from the 16th - 31st get paid on the 16th of the following month. Therefore, there is a two week accounting period before you receive your payout. Network offers have a 4 week accounting period.
Why haven't I received my check?
Commission Checks are sent twice a month on the 1st and 16th with a $20 minimum. Commission Checks are sent twice a month on the 1st and 16th with a $20 minimum. The House Offer sales you generate from the 1st - 15th get paid on the 1st of the following month. The sales you generate from the 16th - 31st get paid on the 16th of the following month. Therefore, there is a two week accounting period before you receive your payout. Network offers have a 4 week accounting period.
If you have money due and it has not been received, chances are you have not met the minimum payout or you changed your address in your Market Health account during our accounting period. After you change your address in your Market Health account please send us an email at Customer Service letting us know.
You may also want to double-check the address information listed under your account. To do so, log in to your Stats page and then click the "Account" button to update your information.